Windows or Macintosh find a TUSB 6250 device, instead of a hard drive

Windows or Macintosh find a TUSB 6250 device, instead of a hard drive.

Some computers mistakenly identify a LaCie hard disk as a "TUSB 6250 Boot Device." If this is happening, follow the procedure below to correct the issue.

Remove all the cords from the back of the drive. Both power and USB.
Reconnect only the power supply.
Manually power the drive. The blue activity light on the front is also the power button.
After about 15 seconds, regardless if the light is solid or flashing, reconnect the USB cable.

During this procedure, we suggest using a port directly on the computer, and if the computer is a desktop, a rear port. No hubs or port replicators are advised, powered or otherwise. Front ports on a tower computer, as well as ports on a monitor, are examples of things not to connect through, for troubleshooting purposes.