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Video playback problems

Video playback problems

LaCie multimedia hard disks can play back a variety of video formats. While most are supported, partially supported or unsupported video formats can cause odd behavior.

Some video format related problems are:

  • Unusual colors
  • No video
  • No audio
  • Crashes when fast-forwarding
  • Video not listed in the menu

If any of these behaviors happen, the video needs to be re-encoded. There are serveral free and commercial options to re-encode video. A good resource for tutorials on this subject is

NOTE: 3rd party websites are provided as a courtesy, and are not supported by LaCie.