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For a variety of reasons, a full reset of the Ethernet Disk may be required. Follow the procedure below to do this.
If the web administration can be accessed:
Begin by connecting to the web administration page.
Click the "Configuration" tab.
Click the blue button to the right of "Updates Log" in the software section.
Click the blue button to the right of Updates Log. There is an option to "Remove all updates." Choose to do so, and the drive will return to its factory-installed firmware revision.
If the web administration can not be accessed.
The button on the front of the drive can be pressed in a specific sequence.
Regardless of the method used, all users and shares on the system are lost. The data is still on the drive, however. To restore the data, recreate the users and shares with their original names (through the Users, and Shares tabs, respectively.)