The NAS OS 4.x Administrator can configure the NAS OS to help users recover a forgotten or lost password.
Follow the steps below to recover a password:
On the Login page, click "Can’t access your account?" (before NAS OS 4.2) or "Forgot password?" (NAS OS 4.2 and later)
Enter the Login which can be admin or the user’s name, and type in the Word verification.
The NAS Welcome page will prompt that a recovery email has been sent. The email should arrive in the User's Inbox.
The email will show as email@example.com and Seagate email notification: Password Recovery.
Open the email and click on the "Click here" (before NAS OS 4.2) or "Reset Password" (NAS OS 4.2 and after) link.
The NAS Welcome webpage will open with options to reinitialize your password.