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This article is for informational purposes only and no longer being updated by Seagate.

Error 'VB Script Error: No File Found' appears when updating

When updating firmware, the error "VB Script error: No File Found" appears on screen.

Some installations of the Ethernet Disk firmware are missing a specific directory required by the new firmware update. The installer needs that directory to function. To solve the problem, create the directory, manually. Follow the procedure below to do this:

  1. Connect a monitor, mouse, and keyboard to the drive, and log in using the local administrator credentials.
  2. Click on "backup and Restore" button.
  3. Click on "backup wizard."
  4. Click next on the backup wizard that comes up.
  5. Click next again to backup the entire computer.
  6. Click on browse.
  7. Browse to the folder C:\LaCie
  8. Right-click anywhere in the field, and select new folder. Create a new folder called "NAS.update"