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5big Storage Server Network Adapter Update
Posted: March 19, 2012
This Update fixes some issues related to network adapter disappearing from system.
It also increase network adapter stability an reliability.

Typical Symptom is network connection loss, network adaptor not anymore in Control Panel / Network connections.
Following error message (example) can sometime be found in Event Viewer
"Description: The device 'Intel(R) 82574L Gigabit Network Connection' (PCI\VEN_8086&DEV_10D3&SUBSYS_6D801462&REV_00\4&33bf19ef&0&00E0) disappeared from the system without first being prepared for removal."
A 5BIG Reboot (without Firmware Update) solves the issue temporarily, but eventually occurs again after undetermined period (from hours to days)

• This Update can be installed on all Storage Server, even if Customer never faced this issue.
• Connect directly to 5BIG using VGA, keyboard & mouse
• Logon 5BIG Storage as administrator
• Download attached file and unzip it on the Desktop
• Double click on Update.bat located in LaCie_Update folder
• Follow on-screen instructions
• When finished, reboot Server

ID 10265

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