Getting Connected

Installing your LaCie hard drive is easy thanks to LaCie Setup Assistant. Follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer.

STEP 1 - Connect to the base

Place the LaCie Chromé on its base. Make certain to carefully align the ends of Chromé’s stand with the landing points on the base. The magnetic ends allow for an easy connection.

STEP 2 – Open the port protector

Gently open the port protector and keep it ajar for the next steps.

STEP 3 - Connect the power supply

Connect the power supply to a wall outlet and to the hard drive. Only use the power supply provided with your LaCie Chromé.

STEP 4 - Connect the USB cable

Before connecting the LaCie device, confirm the USB port on your computer. Your LaCie device is shipped with two cables (see LED Indicator and Cables):

USB-C–to–USB-C: use this cable if your computer has a USB-C port.
USB-C–to–USB 3.0/2.0 Type A: use this cable if your computer does not have USB-C port.

Connect the cable to the USB-C port on the back of the LaCie Chromé and to your computer.

The image below shows a connection to a computer with a USB-C port.
The image below shows a connection to a computer with a USB 3.0 or 2.0 Type A port.

STEP 5 – Close the port protector

Gently close the port protector.

STEP 6 - LaCie Setup Assistant

The drive partition LaCie Setup mounts on your desktop (Mac) or in Computer (Windows).

Note: If the drive does not mount on your computer, see troubleshooting topics in the Frequently asked questions section to help resolve common issues.

LaCie Setup Assistant must be launched before using your drive. It allows you to:

Easily format the hard drive according to your needs.
Copy the user manual to the hard drive.
Install software for added features.
Register your LaCie device.

Important info: If you do not launch LaCie Setup Assistant or if you quit it after the formatting has begun, your drive will not be ready to use and will require manual formatting. Additionally, the user manual and utilities will not be available and must be downloaded from the LaCie customer support.

Launch LaCie Setup Assistant - Mac

Open the LACIE SETUP volume on your desktop and then double click LaCie Setup.

Launch LaCie Setup Assistant - Windows

AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If the AutoPlay window appears, choose Open folder to view files using Windows Explorer and double-click LaCie Setup.

Manual access: open the LACIE SETUP volume in Computer and double-click LaCie Setup.

LaCie Setup Assistant steps

Follow the steps below to format your LaCie device for your operating system. LaCie Setup Assistant guides you through formatting and registering your hard drive as well as installing LaCie software utilities.

You can also use your system's native disk utility program to format or partition your LaCie drive. If you use the disk utility, you can download software utilities and the user manual from LaCie customer support.

Important info for Mac users: You may be prompted to enter your computer password to continue with LaCie Setup Assistant.

Important info for Windows users: While running LaCie Setup Assistant, generic pop-up windows may ask if you wish to change your computer's settings. This is a normal request when formatting a disk or installing certain software, such as Genie Timeline. To successfully complete LaCie Setup Assistant, LaCie recommends that you agree to change the settings.

Select your language.
Read the license agreement before choosing Next. Selecting Next confirms that you accept the license agreement.
Use the slider to partition your LaCie hard drive. There are two options for partitions:
- LaCie Share: formatted as FAT32 for compatibility with Windows and Mac.
- LaCie: formatted for your operating system, NTFS for Windows or HFS+ for Mac.
Move the slider to the left to reduce the size of the LaCie Share partition. If you do not want the LaCie Share volume, move the slider all the way to the left.
A prompt alerts you that the disk will be formatted. Select Yes to continue. LaCie Setup Assistant formats the hard drive.
Register your LaCie device.
Choose the software utilities that you want to install. Certain software utilities may begin to install before LaCie Setup Assistant has finished. Follow the software utility installer before completing LaCie Setup Assistant. If you do not install software utilities during this step, you can return to LaCie Setup Assistant at any time.
LaCie Setup Assistant provides a summary of the installation. Choose Finish to close the program.

To install software utilities after the initial installation, you can run LaCie Setup Assistant again. Since the format is complete you are only prompted to choose software utilities. LaCie Setup Assistant is available on:

LaCie Share: if you created two partitions
LaCie: if you created one partition