LaCie

␡

Sign In as


Consumers
␡


My Dashboard My Profile
Logout
  • PRODUCTS ▾ ▴
    Hard Drives
    Mobile Drive ▹
    Rugged ▹
    d2 ▹
    1big Dock ▹
    2big ▹
    6big Thunderbolt 3 ▹
    Solid State Drives
    LaCie Mobile SSD Secure ▹
    LaCie Portable SSD ▹
    1big Dock SSD Pro ▹
    Professional SSD ▹
  • SUPPORT ▾ ▴
    Products ▹
    Software Downloads ▹
    Warranty & Replacements ▹
    Register Your Product(s) ▹
  • Partners ▾ ▴
    LaCie Champions ▹
    LaCie Partner Contact ▹
  • Product Finder ▾ ▴

Hard Drives

Mobile Drive

Rugged

d2

1big Dock

2big

6big Thunderbolt 3

Solid State Drives

LaCie Mobile SSD Secure

LaCie Portable SSD

1big Dock SSD Pro

Professional SSD

Products

Software Downloads

Warranty & Replacements

Register Your Product(s)

LaCie Champions

LaCie Partner Contact

Contact Us

Get in touch and let us know how we can help

      Normal Business Hours

      Warranty & Technical Support

      Let us contact you.

      Have your product handy and get contacted by a LaCie support representative.

      Real-time Support

      Choose your preferred option below to get in touch with a LaCie support representative.

      📞 Phone

      WeChat Services

      Scan this QR code to connect with the official LaCie WeChat account.
      Learn More

      Don't have a LaCie product yet?

      Do you have questions about a LaCie product?

      Contact Pre-Sales

      More Help

      Product Support and Information

      • Self-Help Support

        Get downloads, documentation and self-help articles for your product.

      • Warranty Assistance

        Check your warranty and create a return.

      • LaCie Limited Warranty

        Information on Seagate's limited warranty for consumer products.

      • Seagate Return Policy

        Information on Seagate's policy for returning products.

      • Warranty and Return FAQs

        Frequently Asked Questions regarding Seagate's warranty and return process.

      Identify your product

      Invalid Serial Number (SN). Please check the serial number (SN) entered and try again.

      Need help finding serial number (SN)
      My Product Doesn't Have a Serial Number (SN)

      Existing Case

      No cases found with that email address. Please check the email address entered and try again or select "Create New Case".

      Recent Cases
      Case Number Creation Date

      Contact Support

      We were unable to process your submission. Please try again later.

      敬请关注我们的微信公众号

      扫描关注此官微获取在线产品客服,资料,注册,质保,数据救援等支持
      此官微能了解LaCie雷孜活动以及产品资讯

      Case Summary

      Case Number:
      Case Date:
      Name:
      Email:
      Phone Number:
      Type Of Issue:
      Operating System:
      Issue Type:
      Description:
      Need to update your phone number?

      We were unable to process your submission. Please try again later.

      Contact Pre-Sales

      We were unable to process your submission. Please try again later.

      敬请关注我们的微信公众号

      扫描关注此官微获取在线产品客服,资料,注册,质保,数据救援等支持
      此官微能了解LaCie雷孜活动以及产品资讯

      ✓ Thank you for getting in touch!

      Your case number:

      Case Summary
      Name:
      Email:
      Phone Number:
      Type Of Issue:
      Operating System:
      Issue Type:
      Description:

      We have sent you an email confirmation. Please check your email and reply with the confirmation. We will respond to your query as soon as possible.

      Seagate希捷服务官微

      •

      质保查询

      查询硬盘质保时间,型号,容量及总代等信息

      •

      数据救援

      查询硬盘数据救援计划

      •

      在线客服

      联系希捷客服,获取在线支持

      •

      离线留言

      欢迎在工作时间以外给我们留言

      •

      产品支持

      查找详细产品信息及资料

      •

      产品注册

      使用序列号注册产品

      页面更新时间 06,23,2021

      Select Your Country/Region
      Remember my country/region & language selection
      Asia-Pacific (APAC)
      • ASEAN (English)
      • 日本 (日本語)
      • 中国 (简体中文)
      Europe, Middle East, Africa
      Europe
      • France (Français)
      • Deutschland (Deutsch)
      • Italia (Italiano)
      • Nederland (Nederlands)
      • España (Español)
      • Schweiz (Deutsch)
      • Suisse (Français)
      • United Kingdom (English)
      • België (Nederlands)
      • Belgique (Français)
      Americas (AMER)
      Latin America
      • Latinoamérica (Español)
      North America
      • United States (English)
      • Canada (English)
      • Canada (Français)
      • Site Map
      • Company
      • LaCie Brand Portal
      • News
      • Press Kits
      • LaCie Blog
      • Where to Buy
      • Technologies
      • Investors
      • Careers
      • Contact
      • Facebook
      • YouTube
      • Twitter
      • Instagram
      • ©2023 LaCie
      • |
      • Legal & Privacy