1 Click error messages
1 Click interacts with files located in several directories, and in many locations within a computer hard drive. There are several conditions that can make an error message appear.
Unable to copy files:
At the end of a backup, the program will announce what files were unable to be copied. There are many reasons why a file wouldn't copy. The most common causes are:
- An incompatible file system. Make sure the LaCie disk is in the same format as the source. For Mac, that is usually "Mac OS Extended". For Windows, it is "NTFS".
- Read/write permissions. On Vista, make sure the program is "Run as administrator." To do this, right-click the program icon, then choose "Run as administrator" in the small menu that appears. On Macintosh, make sure the backup source does not contain system folders (such as /System or /Library.)
Confusing error messages regarding .Net or VB
Error messages of this nature are exclusive to the Windows version of the program. 1 Click relies upon a program called ".Net" If there is a problem with this program, the 1 Click software will fail to run, and often will produce a large error message. To fix this, remove .Net using the "Add or remove programs" option in Control Panel, then reinstall it. It is available from Microsoft's website, and Windows Update.
What is the situation you are facing?
