Documents

• Downloads Datasheet [pdf · 146 KB]
• Downloads User Manual [pdf · 1.64 MB]

Downloads

• LaCie Backup Assistant · November 6, 2012

Frequently Asked Questions

PC

• LaCie Setup Assistant - Windows
• What file system format should I use?
• My drive keeps clicking and can’t be accessed.
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
• The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
• USB 2.0 Questions & Answers
• View all related FAQs

MAC

• How do I install a drive on Mac OS X?
• What file system format should I use?
• My drive keeps clicking and can’t be accessed.
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
• The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
• USB 2.0 Questions & Answers
• View all related FAQs

Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

• Simple erase in Mac OS
• Fix volume corruption on Mac OS X
• Set up a software RAID in Disk Utility
• Options when a disk does not unmount
• Mac OS error code -1309
• Fix volume corruption - Windows Vista
• Use the Mac file system on Windows
• Fix Volume Corruption - Windows XP
• Find a drive in XP Disk Management
• Physical troubleshooting

Unfortunately, the Troubleshooting system doesn’t have additional advice to offer. Our technical support department is happy to provide further assistance Please click here to contact us now.

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