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Frequently Asked Questions
LaCie Two Big with PCI-E Card
- PC
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
(10014)
What precautions should I take with my LaCie drive?
(10336)
If I send a drive in for warranty repair, will I get my data back?
(10025)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
The fonts on your website are too small to read.
(10139)
Identifying my Power Supply
(10741)
How do I make my FireWire or USB drive a dynamic disk so I can mirror the drive?
(10287)
Operating system does not recognize LaCie virtual drives.
(10422)
Identifying my Power Supply
(10742)
Drive 1 or Drive 2 LED is on continuously.
(10419)
System fan is not running.
(10420)
LaCie Two Big is not recognized by HBA BIOS.
(10418)
Drive 1 or Drive 2 LED is blinking.
(10421)
System LED is off.
(10417)
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