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Frequently Asked Questions
LaCie Big Disk with Triple Interface
- PC
LaCie Setup Assistant - Windows
(10550)
What file system format should I use?
(10334)
My drive keeps clicking and can’t be accessed.
(10159)
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
(10014)
The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
(10294)
USB 2.0 Questions & Answers
(10631)
What precautions should I take with my LaCie drive?
(10336)
If I send a drive in for warranty repair, will I get my data back?
(10025)
FireWire Questions & Answers
(10655)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
I want to move a hard drive between a PC and a Mac.
(10137)
I just received my drive and the size is somewhat smaller than what I ordered.
(10125)
Identifying my Power Supply
(10741)
How many d2 devices can I stack on top of each other?
(10144)
Can I boot off of My USB Drive?
(10050)
My LaCie device has multiple FireWire ports on it. Can I connect the drive to two computers at the same time?
(10325)
Why am I experiencing very low transfer rates when I use USB 1.1?
(10188)
Can I boot off of my FireWire Drive?
(10022)
The LaCie drive turns on and off when you turn your computer on and off.
(10377)
How do I make my FireWire or USB drive a dynamic disk so I can mirror the drive?
(10287)
I have a Firewire Hard Drive for my PC. What drivers do I need?
(10012)
What versions of Windows support FireWire?
(10011)
Connecting the LaCie d2 Drive
(10344)
My larger capacity d2 drive has a fan. The fan stops or slows down. Is this normal?
(10313)
Vista system crashes while resuming from hibernation while a FireWire (IEEE 1394) hard drive is connected.
(10328)
My FireWire d2 does not power off when I shut down the computer.
(10161)
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