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Frequently Asked Questions


No images appear on the screen.


Is there a “Check Signal Cable” message on the screen?

    If a “Check Signal Cable” message appears on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press the ‘[source]‘ button to check the input signal source.

Can you see “Not Optimum Mode”, “Recommended Mode 1600 x 1200 60 Hz” for the LaCie 720 or 1920 x 1200 60 Hz for the LaCie 724 on the screen?

    You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. If the display exceeds UXGA or 75 Hz, a “Not Optimum Mode”, Recommended Mode 1600 x 1200 60 Hz or 1920 x 1200 60 Hz for the LaCie 724 message is displayed. If the display exceeds 85 Hz, the LaCie 720 or LaCie 724 display will work properly but the Not Optimum Mode, Recommended Mode 1600 x 1200 60 Hz 1600 x 1200 60 Hz” for the LaCie 720 or 1920 x 1200 60 Hz for the LaCie 724 message appears for one minute and then disappears. Please change to the recommended mode during this one-minute period. (The message is displayed again if the system is rebooted.)

If the power is on and neither of the above messages appears…

    …reboot the computer to see the initial screen login screen. If the initial login screen appears, boot the computer in Safe Mode and then change the frequency of the video card.
    Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Is the power indicator on the monitor blinking at 1 second intervals?

    The monitor is in PowerSaver mode. Press a key on the keyboard to activate the monitor and restore the image on the screen. If there is still no image, press the ‘[source]‘ button, then press any key on the keyboard again to activate the monitor and restore the image on the screen.

Is the monitor connected using the DVI cable?

    The screen may appear blank if you boot the system before you connect the DVI cable, or disconnect and then reconnect the DVI cable while the system is running, as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.

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