Advance Care Option

Fast Product Replacement

  • Replacement product ships within 48 hours
  • Replacement sent without first receiving non-functioning product
  • LaCie pays shipping costs
  • Offer available up to 30 days after your product purchase
Note: This service is included in Gold and Platinum Care.

Starting At $14.99

Check warranty eligibility by entering the serial below:

Serial Number:

Where is the serial number?

 

LaCie Advanced Care Option Benefits

You may purchase your Advanced Care Option from the LaCie online store or at your LaCie Reseller within 30 days of your original purchase date, and all storage products are eligible for the Advanced Care Option. The Advanced Care Option is the ultimate time-saving solution, helping you get back to work and secure your data faster. Once a Technical Support representative determines that your product needs to be replaced, LaCie will ship you a replacement product immediately. You do not need to pay any shipping costs, or even send us your product first.

Purchasing an Advanced Care Option

You may purchase your Advanced Care Option from the LaCie online store or at your LaCie Reseller within 30 days of your original purchase date, and all products with at least a 1-year standard warranty are eligible for the Advanced Care Option. Then, you will receive a purchase confirmation email that will include instructions to activate your Advanced Care Option from your personal LaCie account page.

Available in the following countries: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, UK, USA. The following regions are excluded: Channel Islands, Shetland Islands, Isle of Man, Falkland Islands, DOM/TOM, Usedom Island, Rügen Island, Fehmarn Island, Amrun Rellworm, Norstrand, Führ, Sylt Island, Nordeney Island, Borkum Island, Canary Islands, Greenland, Balearic Islands, Sardinia, Sicily, Puerto Rico, Hawaii, Alaska, Guam.