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Frequently Asked Questions
LaCie Ethernet Disk
- MAC
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
Setting Up Your LaCie Ethernet Disk
(10571)
Accessing Your Ethernet Disk Over The Network
(10222)
If I send a drive in for warranty repair, will I get my data back?
(10025)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
The fonts on your website are too small to read.
(10139)
Customizing Your LaCie Ethernet Disk
(10574)
The most common Ethernet Disk warnings and errors with recommended actions for resolving them:
(10218)
Using The Web Administration Page
(10572)
Are any LaCie network products compatible with Hipserv?
(10443)
Advanced Management Of Users, Groups And Shares
(10573)
Why do I get an “Access Denied” error when trying to access a shared folder on the Ethernet Disk?
(10224)
Why can’t I connect to the web administration page or access the shared folders on the Ethernet Disk?
(10227)
Can I remove the user password requirement from my LaCie Ethernet device?
(10375)
Retrieving the IP address of the LaCie Ethernet Disk while in DCHP.
(10430)
How can I assign permissions to a domain user or group for a shared folder on the Ethernet Disk?
(10223)
How do you grant access to a few users, while restricting others, on the same network?
(10433)
The LaCie Ethernet Disk can not be formatted or defragmented.
(10431)
The LaCie Ethernet Disk is not seen by the LaCie Network Configurator.
(10429)
How much storage space can the system provide?
(10405)
How do you back up the LaCie Ethernet Disk?
(10432)
Why does Windows sometimes report inaccurate free space?
(10435)
A share cannot be created with a specific name.
(10434)
Why do I get a “names are too long or contains invalid characters” when transferring files from a Mac to the Ethernet Disk?
(10226)
Why do I get a VBScript error when trying to access some of the Ethernet Disk web administration pages?
(10225)
What do the error types reported in the system log on the Ethernet Disk mean?
(10228)
Adding Additional Storage Space
(10575)
Error messages when attempting to transfer data.
(10436)
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