LaCie - Big Disk Quadra

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	Power Supply: Select your product to receive the correct power supply: 2TB, 3TB, 4TB LaCie Big Disk Quadra eSATA 3Gb/s \| USB \| FireWire 400 & 800 3-Year Limited Warranty
Downloads Documents FAQs Knowledge Base Troubleshooting Contact LaCie

Documents Downloads Datasheet [pdf · 434 KB] Downloads User Manual [pdf · 1.95 MB] Downloads Quick Install Guide [pdf · 3.90 MB] Downloads LaCie Backup Assistant · November 6, 2012 Go to the Downloads page Frequently Asked Questions PC My drive keeps clicking and can’t be accessed. My drive crashed and I need my data. Do you offer data recovery? May I make modifications to my LaCie product? USB 2.0 Questions & Answers What precautions should I take with my LaCie drive? If I send a drive in for warranty repair, will I get my data back? FireWire Questions & Answers I am having trouble registering, shopping or creating an account on-line at the LaCie website. My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping? View all related FAQs MAC My drive keeps clicking and can’t be accessed. My drive crashed and I need my data. Do you offer data recovery? May I make modifications to my LaCie product? USB 2.0 Questions & Answers What precautions should I take with my LaCie drive? Are there any compatibility issues with Mac OS X 10.6 Snow Leopard? If I send a drive in for warranty repair, will I get my data back? FireWire Questions & Answers I am having trouble registering, shopping or creating an account on-line at the LaCie website. View all related FAQs View All \| Knowledge Base Home A drive over 2TB does not show on my Windows XP system Summary: A drive over 2TB does not show on my Windows XP system Windows XP 32bit does not support drives over 2TB in size. This is an operating system limitation and not a failure of the drive itself. Windows XP only supports the MBR partition scheme and drives larger then 2TB requires GPT partitioning. To get the drive to function properly the OS will have to be updated to a version that supports GPT partitioning. The current Microsoft offerings that support GPT are: Windows XP 64bit Vista 32bit or 64bit Windows 7 32bit or 64bit Server 2003 Server 2008 Once the operating system is upgraded and the drive has been converted to GPT it should show up appropriately. Simple erase in Mac OS Fix volume corruption on Mac OS X Set up a software RAID in Disk Utility Options when a disk does not unmount Mac OS error code -1309 Fix volume corruption - Windows Vista Use the Mac file system on Windows Fix Volume Corruption - Windows XP Find a drive in XP Disk Management Physical troubleshooting View All \| Knowledge Base Home Using Online Troubleshooting: We’re sorry you’re having difficulty with your product. To save time, please try our interactive Troubleshooting before contacting LaCie Technical Support. Choose the scenario that best describes your problem. Work through the steps that the system presents. After each step, select the answer that best fits your results. If Troubleshooting does not solve your problem, all steps will be forwarded to a Technical Support technician. If your problem is not listed here, please select “Contact LaCie” to be put in touch with Technical Support. What is the situation you are facing? Mac OS X The disk does not show on the desktop. I am having difficulty with Time Machine. Error messages are appearing. The drive is making clicking sounds. Some files will not transfer to the drive. The Shortcut Button does not work properly. Setup assistant fails to work. Windows XP / 2000 The disk is not accessible on Windows XP. Some files will not transfer to the drive. The drive is making clicking sounds. Error messages are appearing. The Shortcut Button does not work properly. Setup assistant fails to work. Windows 7 / Vista The disk is not accessible on Windows Vista. The drive is making clicking sounds. Some files will not transfer to the drive. Error messages are appearing. The Shortcut Button does not work properly. Setup assistant fails to work. Please Log In So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.