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Frequently Asked Questions
LaCie Network Space, Design by Neil Poulton
- MAC
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
What precautions should I take with my LaCie drive?
(10336)
If I send a drive in for warranty repair, will I get my data back?
(10025)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
The system doesn’t appear on the network.
(10597)
Identifying my Power Supply
(10748)
A user does not have FTP access to the LaCie Network Space.
(10599)
I cannot map MyShare.
(10598)
I cannot see the media files stored in the LaCie Network Space on my UPnP AV media player or adapter.
(10600)
I’ve noticed a delay in accessing the shares.
(10602)
The USB drive connected to my LaCie Network Space won’t mount on my computer.
(10601)
Minimum System Requirements
(10616)
Product Registration
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