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Frequently Asked Questions
LaCie Data Bank, Design by F.A. Porsche
- MAC
How do I install a drive on Mac OS X?
(10353)
What file system format should I use?
(10334)
My drive keeps clicking and can’t be accessed.
(10159)
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
(10014)
The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
(10294)
USB 2.0 Questions & Answers
(10631)
What precautions should I take with my LaCie drive?
(10336)
I erased the drive and lost the custom LaCie icon. How can I get the icon back?
(10160)
If I send a drive in for warranty repair, will I get my data back?
(10025)
The Mac boots but the hard drive does not mount on the desktop.
(10024)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
Getting error -50 when copying data in OS X.
(10127)
Connecting the LaCie Portable Drive
(10348)
My hard drive gets a message "This disk is unreadable, do you want to initialize".
(10030)
How do I install a drive on Mac OS 9?
(10352)
I want to move a hard drive between a PC and a Mac.
(10137)
I just received my drive and the size is somewhat smaller than what I ordered.
(10125)
Identifying my Power Supply
(10751)
Problems when sharing a drive through Airport Extreme Base Station (AEBS).
(10381)
Can I boot off of My USB Drive?
(10050)
Can I boot off of my FireWire Drive?
(10022)
Why am I experiencing very low transfer rates when I use USB 1.1?
(10188)
I'm using ProTools and it is not recognizing my drive as a valid drive.
(10031)
My portable drive isn’t getting enough power from the FireWire or USB port of the computer to operate.
(10332)
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