Frequently Asked Questions
My hard drive gets a message "This disk is unreadable, do you want to initialize".
The message usually means that the directory of the drive has become corrupted.Corruption can happen for a number of reasons:
Disconnecting or power off the drive without first un-mounting it. (Drag the drive icon to the trash to un-mount).
Forcing a restart on the computer.
Experiencing a software lockup while writing to the drive.<./li>
Turning the computer off without doing a proper shut down. (Select Shut Down from the Apple Menu)Most of time these situations happen, the drive will mount up and appear to run properly. But the directory could have experienced some minor corruption at that time. Minor problems can lead to larger problems and cause the directory to become corrupted to the point that the drive cannot be accessed.To help keep your drives operating properly you want to run Disk First Aid in the Apple Disk Utility on all drives any time one of the above happens.If you experience the error message and you have a backup of your data elsewhere, use the Disk Utility to erase the drive and then restore your data from backup.If you do not have a backup, try running a utility like Disk Warrior by Alsoft (http://www.alsoft.com/DiskWarrior/) or Data Rescue by ProSoft (http://www.prosoftengineering.com).At that point, if you were unable to repair or recover the data you would need to contact a data recovery company. (Contact your LaCie office for names of data recovery companies we recommend).Because data recovery can be very expensive we always recommend keeping current backups of your important data.