Documents

• Downloads Datasheet [pdf · 254 KB]
• Downloads User Manual [pdf · 1.35 MB]

Downloads

• LightScribe Labeler (1.2.2 Mac, 1.0 Linux) · 5. oktober 2009
• LightScribe Host Software (1.8.15.1 Win, 1.8.15.1 Mac, 1.8.15.1 Linux) · 2. oktober 2009
• LaCie DVD update tool (2.0.6 Mac) · 13. desember 2011
• LaCie DiscRecording Support 1.26 for Mac OS X 10.3.2 through 10.3.x (1.26 Mac) · 15. februar 2008
• Lightscribe Library Update (1.14.25.1 Win, 1.14.25.1 Mac) · 5. februar 2009

Frequently Asked Questions

PC

• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• May I use my LaCie drive in another country?
• My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
• The fonts on your website are too small to read.
• What type of media do you recommend?
• How many d2 devices can I stack on top of each other?
• View all related FAQs

MAC

• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• May I use my LaCie drive in another country?
• My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
• The fonts on your website are too small to read.
• What type of media do you recommend?
• How many d2 devices can I stack on top of each other?
• View all related FAQs

Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

• Windows error - USB Device Not Recognized
• Images and video have poor quality when played on a DVD player
• Find a product in System Profiler 10.3 and newer
• Find a device in OS 9, 10.0 - 10.2
• Burn a disc from Finder
• All programs can burn except Toast
• Unable to play home-made DVD movies with Apple DVD Player
• On OS 10.3, Toast can burn discs, but other applications can not.
• Identify a bad power supply
• Windows error: Code 10

• I need more help.

Please Log In

So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.