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	Autoloader 3-Year Limited Warranty
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Documents Downloads Go to the Downloads page Frequently Asked Questions PC How do I contact LaCie for technical support? I am having trouble registering, shopping or creating an account on-line at the LaCie website. The fonts on your website are too small to read. Why doesn’t my tape drive show up on the desktop? My tape drive is supposed to have self-cleaning heads. Why did I get a dirty heads message? How many cleanings can I get from the tape head cleaner? The cartridge is stuck in the tape drive! Why is my tape drive not detected on my Windows NT 4.0 system? How many tape sets should I use? View all related FAQs MAC How do I contact LaCie for technical support? I am having trouble registering, shopping or creating an account on-line at the LaCie website. The fonts on your website are too small to read. Why doesn’t my tape drive show up on the desktop? My tape drive is supposed to have self-cleaning heads. Why did I get a dirty heads message? How many cleanings can I get from the tape head cleaner? The cartridge is stuck in the tape drive! How many tape sets should I use? I am not getting as much data on my tapes as I should. View all related FAQs View All \| Knowledge Base Home Find a device in OS 9, 10.0 - 10.2 Summary: Find a device in OS 9, 10.0 - 10.2. At the most basic level, a device will appear in Apple System Profiler. To find a drive using this tool, click the Apple logo in the upper left corner, then choose "About This Mac." Click "More Info" in the box that appears. In the Devices and Volumes tab of the System Profiler program, all devices detected by Mac OS appear in the categories based on how they are connected. In this example, a LaCie DATA BANK is connected to USB Bus 1. This shows the drive as it should if working properly. Were the drive connected FireWire, it would appear in a similar way in the FireWire section. How to create more then one partition in Windows XP Identify any LaCie power supply Create and save a desktop screen shot CRT monitor picture looks distorted, or behaving in other unusual ways Identify a variety of PCI slots Windows error - USB Device Not Recognized Find a product in System Profiler 10.3 and newer Find a device in OS 9, 10.0 - 10.2 Identify a bad power supply Windows error: Code 10 View All \| Knowledge Base Home Using Online Troubleshooting: We’re sorry you’re having difficulty with your product. To save time, please try our interactive Troubleshooting before contacting LaCie Technical Support. Choose the scenario that best describes your problem. Work through the steps that the system presents. After each step, select the answer that best fits your results. If Troubleshooting does not solve your problem, all steps will be forwarded to a Technical Support technician. If your problem is not listed here, please select “Contact LaCie” to be put in touch with Technical Support. What is the situation you are facing? We're sorry, but there are no online troubleshooting guides for this product. However, you can search our Knowledge Base, FAQ or contact Technical Support. Please Log In So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.