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Frequently Asked Questions
LaCie CloudBox
- MAC
Lost password?
(10805)
What is LaCie Network Assistant?
(10819)
Does the CloudBox Online Backup support all file types and sizes?
(10815)
How do I open my CloudBox user folder?
(10817)
Lost login?
(10804)
Can I backup my computer on my user folder?
(10818)
Lost contract number?
(10803)
Are backups/restores secure?
(10806)
I have run the CloudBox Setup Wizard but the email confirmation never appears in my “Inbox”. What should I do?
(10798)
Should I shut down my CloudBox every night?
(10802)
How do I copy my files onto the CloudBox?
(10816)
What is a restore point?
(10801)
Why did I receive an email about a backup that cannot progress?
(10812)
How do I renew my CloudBox Online Contract?
(10808)
What is restored during a Full Restore?
(10800)
Why does a backup take more time than a restore?
(10807)
Following the first successful online backup, how does the CloudBox backup my files? Will it always take the same amount of time?
(10814)
What happens if the CloudBox is powered off?
(10813)
What is the CloudBox Online Restore application?
(10811)
If I lose my CloudBox, can I restore all my files onto a new CloudBox or another hard drive?
(10809)
How many backup versions do I have on my CloudBox Online Account?
(10799)
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