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Frequently Asked Questions
LaCie Hard Disk MAX Quadra
- PC
LaCie Setup Assistant - Windows
(10550)
What file system format should I use?
(10334)
My drive keeps clicking and can’t be accessed.
(10159)
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
(10014)
USB 2.0 Questions & Answers
(10631)
What precautions should I take with my LaCie drive?
(10336)
If I send a drive in for warranty repair, will I get my data back?
(10025)
FireWire Questions & Answers
(10655)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
eSATA Questions & Answers
(10628)
I want to move a hard drive between a PC and a Mac.
(10137)
I just received my drive and the size is somewhat smaller than what I ordered.
(10125)
Identifying my Power Supply
(10736)
My LaCie device has multiple FireWire ports on it. Can I connect the drive to two computers at the same time?
(10325)
Can I boot off of my FireWire Drive?
(10022)
How do I make my FireWire or USB drive a dynamic disk so I can mirror the drive?
(10287)
Operating system does not recognize LaCie virtual drives.
(10660)
LED Indicators
(10664)
The LaCie hard disk MAX is not recognized when the interface cable is plugged in.
(10659)
Troubleshooting the Fan
(10665)
Changing the RAID Mode
(10663)
Minimum System Requirements
(10661)
LaCie hard disk MAX RAID Modes
(10662)
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