Documents

• Downloads Datasheet [pdf · 2.04 MB]
• Downloads User Manual [pdf · 1.87 MB]
• Downloads Quick Install Guide [pdf · 2.42 MB]

Downloads

• LaCie Backup Assistant · 6 novembre 2012

Frequently Asked Questions

PC

• LaCie Setup Assistant - Windows
• What file system format should I use?
• My drive keeps clicking and can’t be accessed.
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
• The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
• USB 2.0 Questions & Answers
• View all related FAQs

MAC

• How do I install a drive on Mac OS X?
• What file system format should I use?
• My drive keeps clicking and can’t be accessed.
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
• The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
• USB 2.0 Questions & Answers
• View all related FAQs

Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

• Simple erase in Mac OS
• Fix volume corruption on Mac OS X
• Set up a software RAID in Disk Utility
• Options when a disk does not unmount
• Mac OS error code -1309
• Fix volume corruption - Windows Vista
• Use the Mac file system on Windows
• Fix Volume Corruption - Windows XP
• Find a drive in XP Disk Management
• Physical troubleshooting

• Mac OS error code -50.
• Mac OS error code -61.
• Mac OS error code -1309.
• Mac OS error code -1407.
• Mac OS error code 0.
• 1-Click error messages.
• My problem is something else.

Please Log In

So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.