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Frequently Asked Questions
LaCie Rugged XL
- MAC
How do I install a drive on Mac OS X?
(10353)
What file system format should I use?
(10334)
My drive keeps clicking and can’t be accessed.
(10159)
My drive crashed and I need my data. Do you offer data recovery?
(10026)
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
How do I disconnect the drive? Can I just unplug or power down the device while the computer is running?
(10014)
The LaCie .pdf manual for my drive says to partition the drive into one FAT32 and one HFS partition to use the drive between Windows and a Mac. I am having trouble doing this.
(10294)
USB 2.0 Questions & Answers
(10631)
What precautions should I take with my LaCie drive?
(10336)
I erased the drive and lost the custom LaCie icon. How can I get the icon back?
(10160)
Are there any compatibility issues with Mac OS X 10.6 Snow Leopard?
(10685)
If I send a drive in for warranty repair, will I get my data back?
(10025)
FireWire Questions & Answers
(10655)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
Getting error -50 when copying data in OS X.
(10127)
My hard drive gets a message "This disk is unreadable, do you want to initialize".
(10030)
How do I install a drive on Mac OS 9?
(10352)
I want to move a hard drive between a PC and a Mac.
(10137)
I just received my drive and the size is somewhat smaller than what I ordered.
(10125)
Problems when sharing a drive through Airport Extreme Base Station (AEBS).
(10381)
Can I boot off of My USB Drive?
(10050)
My LaCie device has multiple FireWire ports on it. Can I connect the drive to two computers at the same time?
(10325)
Why am I experiencing very low transfer rates when I use USB 1.1?
(10188)
Can I boot off of my FireWire Drive?
(10022)
I'm using ProTools and it is not recognizing my drive as a valid drive.
(10031)
I get dropped frames when capturing video from my camera to the FireWire drive.
(10028)
I cannot locate the serial number of my Rugged drive.
(10296)
Identifying my Power Supply
(10756)
Product Registration
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