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Frequently Asked Questions

PC

• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• The fonts on your website are too small to read.
• View all related FAQs

MAC

• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• The fonts on your website are too small to read.
• View all related FAQs

Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

• Identify any LaCie power supply
• Create and save a desktop screen shot
• Identify a variety of PCI slots
• Windows error - USB Device Not Recognized
• Find a product in System Profiler 10.3 and newer
• Find a device in OS 9, 10.0 - 10.2
• Identify a bad power supply
• Windows error: Code 10
• Physical troubleshooting

We're sorry, but there are no online troubleshooting guides for this product. However, you can search our Knowledge Base, FAQ or contact Technical Support.

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