LaCie USB Y-Cable
mini B to 2 x USB A
Windows error - USB Device Not Recognized
Windows error - USB Device Not Recognized.
The "USB Device Not Recognized..." error message can appear for a variety or reasons. It is not commonly caused by a hardware fault in the drive itself. Common causes are:
- Bad USB cable.
- Insufficient power.
- Windows driver or USB problem.
The next best step is to do a series of physical tests to see if the problem can be isolated to a small component, rather than the drive itself.
- Change the USB cable with a different one.
- If the drive is bus-powered, use the USB power sharing cable. For normal drives, try using a different external power supply from a different LaCie (if possible.)
- Move the drive to a different computer.
Knowledge Base Home
What is the situation you are facing?
We're sorry, but there are no online troubleshooting guides for this product. However, you can search our Knowledge Base, FAQ or contact Technical Support.
Please Log In
So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.