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LaCie 324i + blue eye pro PE software + LaCie easyHood + Colorimeter

3-Year Gold

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Troubleshooting

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Documents

Downloads Datasheet [pdf · 979 KB]
Downloads User Manual [pdf · 2.11 MB]
Downloads Quick Install Guide [pdf · 2.21 MB]

Downloads

Blue Eye Pro Proof edition Update (1.0.16 Win, 1.0.23 Mac) · 18 January 2013

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Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

Physical troubleshooting
Windows error: Code 10
Identify a bad power supply
Windows error - USB Device Not Recognized
Identify a variety of PCI slots
Change screen resolution on all operating systems
Rotate Display - Windows
Rotate Display - Macintosh
Create and save a desktop screen shot
Display physical troubleshooting

Display physical troubleshooting
Create and save a desktop screen shot
Rotate Display - Macintosh
Rotate Display - Windows
Change screen resolution on all operating systems
Identify a variety of PCI slots
Windows error - USB Device Not Recognized
Identify a bad power supply
Windows error: Code 10
Physical troubleshooting

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Using Online Troubleshooting:

We’re sorry you’re having difficulty with your product. To save time, please try our interactive Troubleshooting before contacting LaCie Technical Support.

Choose the scenario that best describes your problem.
Work through the steps that the system presents.
After each step, select the answer that best fits your results.

If Troubleshooting does not solve your problem, all steps will be forwarded to a Technical Support technician.

If your problem is not listed here, please select “Contact LaCie” to be put in touch with Technical Support.

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We're sorry, but there are no online troubleshooting guides for this product. However, you can search our Knowledge Base, FAQ or contact Technical Support.

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