Documents

• User Manual
• Downloads Quick Install Guide [pdf · 1.51 MB]

Downloads

• Network Space 2 Update (Capsule 2.2.8.4) · 19 April 2013
• LaCie Network Assistant (LNA 1.5.15 Win, LNA 1.5.14 Mac, LNA 1.1.0 Linux) · 15 May 2013
• GPL Source Code Download · 29 June 2011

Frequently Asked Questions

PC

• How do I set up remote access?
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• If I send a drive in for warranty repair, will I get my data back?
• Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• May I use my LaCie drive in another country?
• My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
• View all related FAQs

MAC

• How do I set up remote access?
• My drive crashed and I need my data. Do you offer data recovery?
• How do I contact LaCie for technical support?
• May I make modifications to my LaCie product?
• If I send a drive in for warranty repair, will I get my data back?
• Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
• I am having trouble registering, shopping or creating an account on-line at the LaCie website.
• May I use my LaCie drive in another country?
• My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
• View all related FAQs

Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

• Mac OS error code -1407
• Identify a bad power supply
• Windows error: Code 10
• Explanation of the 'normal' and 'quick' formats available on Windows
• Options when a disk does not unmount
• Mac OS error code -1309
• Fix volume corruption - Windows Vista
• Fix Volume Corruption - Windows XP
• Find a drive in XP Disk Management
• Physical troubleshooting

• Update using the Share process
• Update using the LaCie Network Assistant process
• Update using the Auto-Update process

Please Log In

So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.