Support & Downloads

Frequently Asked Questions

LaCie Network Space 2 - MAC

• How do I set up remote access? (10706)
   
• My drive crashed and I need my data. Do you offer data recovery? (10026)
   
• How do I contact LaCie for technical support? (10338)
   
• May I make modifications to my LaCie product? (10331)
   
• If I send a drive in for warranty repair, will I get my data back? (10025)
   
• Do I need to use the specific external AC Power Adapter that shipped with my LaCie product? (10330)
   
• I am having trouble registering, shopping or creating an account on-line at the LaCie website. (10138)
   
• May I use my LaCie drive in another country? (10335)
   
• My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping? (10017)
   
• The fonts on your website are too small to read. (10139)
   
• Can I reset my Network drive to its factory settings? (10708)
   
• The system doesn’t appear on the network. (10597)
   
• How do I access my Network drive Dashboard? (10707)
   
• What is MyShare and OpenShare? (10710)
   
• Identifying my Power Supply (10748)
   
• My Network drive doesn’t appear on the network, what should I do? (10709)
   
• I cannot see the media files stored in the LaCie Network Space on my UPnP AV media player or adapter. (10600)
   
• Can I change the admin login name on the Network drive? (10714)
   
• I’ve noticed a delay in accessing the shares. (10602)
   
• Is Time Machine supported on the Network drive? (10721)
   
• How do I connect to my Network drive using FTP? (10724)
   
• Can I restart the Network drive? (10718)
   
• Can I use the Network drive in USB and Ethernet simultaneously? (10715)
   
• How can I transfer files to the Network drive? (10722)
   
• Is there an Eco Management mode? (10727)
   
• Can I connect a USB printer on the Network drive and share it on the network? (10730)
   
• Can I use the Network drive on USB? (10716)
   
• Using Bonjour Print Services to connect the USB printer (10763)
   
• Are my files secure on a Network drive? (10725)
   
• Can I shutdown the Network drive? (10719)
   
• How do I enable FTP on my Network drive? (10723)
   
• Minimum System Requirements (10616)
   
• Can I set the Network drive to automatically shut down? (10726)
   
• What is a share? (10711)
   
• Can I automatically import the contents of a USB device (Camera, Key) to my Network drive? (10729)
   
• Can I back up my files to an external drive? (10728)
   
• Can I resize the USB drive? (10717)
   
• Can I create additional users on the Network drive? (10712)
   
• Can I copy files to the root folder of the Network drive? (10720)
   
• Can I remove users on the Network drive? (10713)
   
• Does my drive support remote backup to an Rsync capable server? (10863)