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Frequently Asked Questions
LaCie d2 DVD±RW with LightScribe
- PC
How do I contact LaCie for technical support?
(10338)
May I make modifications to my LaCie product?
(10331)
Do I need to use the specific external AC Power Adapter that shipped with my LaCie product?
(10330)
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
(10138)
May I use my LaCie drive in another country?
(10335)
My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping?
(10017)
The fonts on your website are too small to read.
(10139)
What type of media do you recommend?
(10142)
How many d2 devices can I stack on top of each other?
(10144)
What precautions should I take with my LaCie Blu-ray or DVD drive?
(10339)
My LaCie device has multiple FireWire ports on it. Can I connect the drive to two computers at the same time?
(10325)
I cannot install the DVD software. My CD drive can’t read it.
(10323)
How do I insert or remove media from my DVD, CD or Blu-ray drive?
(10340)
Does LightScribe print in full color?
(10237)
Do you have any tips for burning DVDs?
(10291)
Should I register CaptyDVD, Toast Titanium or any other LaCie bundled software requiring serial numbers with you?
(10146)
Can I duplicate a DVD movie?
(10064)
Can I burn data to DVD media?
(10063)
I have a Firewire Hard Drive for my PC. What drivers do I need?
(10012)
Is my FireWire device compatible with the Sony iLink interface?
(10018)
Does the LightScribe imaging process emit any hazardous chemicals?
(10254)
I have noticed that, after awhile, some of my LightScribe labeled discs get a whitish powder on them. What is it?
(10251)
How can I watch commercial movies on my computer using my LaCie DVD drive?
(10058)
What versions of Windows support FireWire?
(10011)
How do I use LightScribe to label a disc?
(10234)
Why do labeled LightScribe DVDs look different from labeled LightScribe CDs?
(10236)
I cannot burn sessions to DVD media. I can burn sessions to CD media, however.
(10066)
Will LightScribe discs work with non-LightScribe drives?
(10245)
Can I rewrite or erase a LightScribe label?
(10241)
Will there be a firmware or software update required to take advantage of the LightScribe speed enhancement?
(10231)
When do I need to update my LightScribe software?
(10246)
Can I add content to a LightScribe label I’ve already burned?
(10242)
The media packaging I bought indicates I should check with www.lightscribe.com for “optimal use.” How do I know if I need it?
(10247)
What if I make a mistake and try to burn a label on a non-LightScribe disc; will non-LightScribe discs work in my LaCie LightScribe drive?
(10244)
When trying to label a LightScribe disc, I get a message recommending that I update my LightScribe software. Is an update really necessary?
(10232)
Does the additional use of the laser in a LightScribe-enabled drive shorten its life?
(10248)
How should I clean my LightScribe-labeled discs?
(10250)
Can I add to a LightScribe label that has already been burned?
(10277)
Will the LightScribe image cause imbalance when the CD or DVD is spinning in the drive, the way a paper label can?
(10238)
Are LightScribe discs environmentally safe?
(10255)
Does ultraviolet light fade a LightScribe label? How much does the image fade, and over what period of time?
(10252)
What types of labels can I burn on a LightScribe disc?
(10235)
What happens if I forget to flip the LightScribe disc before burning the label side?
(10243)
What version of the OS supports burning LightScribe labels?
(10229)
Can LightScribe discs be recycled?
(10256)
Can I leave my computer unattended while the LightScribe label is burning?
(10240)
Do slot-loader players affect the coating of LightScribe CDs and DVDs?
(10249)
Can I use my computer for other things while the LightScribe label is burning?
(10239)
Why did the LightScribe application immediately quit after its launch?
(10261)
How should LightScribe labeled discs be handled and stored?
(10253)
Is the LightScribe disc hot or dangerous to handle immediately after the label is burned?
(10257)
I get an error message that indicates an update is required to use my LightScribe labeling system. Is it really required?
(10233)
Will I need to purchase a new LightScribe DVD drive when the new media with the speed enhancement is available on the market?
(10230)
When using Surething, my Lightscribe label burns 1/2 to 2/3 then quits and asks for Lightscribe media.
(10300)
Toast Titanium / Power DVD / WinDVD is asking for the CD-key. Where is it?
(10065)
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