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Frequently Asked Questions


I cannot see the media files stored in the LaCie Network Space on my UPnP AV media player or adapter.


A refresh of the database is done automatically once per hour. If you want to enjoy new content immediately you can refresh the database of media files by clicking the Scan button on the Support page of the administration pages.

UPnP AV devices will only discover media files stored on “openshare.” Files stored in “myshare” are not accessible to UPnP devices.

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