Product repair at regional center.

If you are having difficulty on a web support request our technicians make themselves available for phone support.

Technical support team is on hand five days a week, 10 hours per day.

LaCie technicians, on request, can remotely access your computer to fix a problem quickly and efficiently.

Standard 3-year warranty becomes 5-year and standard 2-year warranty becomes 3-year.

In the case of product failure, LaCie will ship you a replacement even before they receive the failed product.