LaCie - d2 Double Layer DVD±RW - USB 2.0 and FireWire

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	LaCie d2 DVD±RW USB and FireWire, with Double Layer
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Documents Downloads Datasheet [pdf · 812 KB] Downloads User Manual [pdf · 1.49 MB] Downloads LightScribe Labeler (1.2.2 Mac, 1.0 Linux) · 5 October 2009 LightScribe Host Software (1.8.15.1 Win, 1.8.15.1 Mac, 1.8.15.1 Linux) · 2 October 2009 LaCie DVD update tool (2.0.6 Mac) · 13 December 2011 LaCie DiscRecording Support 1.26 for Mac OS X 10.3.2 through 10.3.x (1.26 Mac) · 15 February 2008 Lightscribe Library Update (1.14.25.1 Win, 1.14.25.1 Mac) · 5 February 2009 Go to the Downloads page Frequently Asked Questions PC How do I contact LaCie for technical support? May I make modifications to my LaCie product? USB 2.0 Questions & Answers Do I need to use the specific external AC Power Adapter that shipped with my LaCie product? I am having trouble registering, shopping or creating an account on-line at the LaCie website. May I use my LaCie drive in another country? My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping? The fonts on your website are too small to read. What type of media do you recommend? View all related FAQs MAC How do I contact LaCie for technical support? May I make modifications to my LaCie product? USB 2.0 Questions & Answers Do I need to use the specific external AC Power Adapter that shipped with my LaCie product? I am having trouble registering, shopping or creating an account on-line at the LaCie website. May I use my LaCie drive in another country? My device needs repair. I have received a warranty repair number from technical support but do not have the original packaging. How do I package it up for shipping? The fonts on your website are too small to read. What type of media do you recommend? View all related FAQs View All \| Knowledge Base Home Windows error - USB Device Not Recognized Summary: Windows error - USB Device Not Recognized. The "USB Device Not Recognized..." error message can appear for a variety or reasons. It is not commonly caused by a hardware fault in the drive itself. Common causes are: Bad USB cable. Insufficient power. Windows driver or USB problem. The next best step is to do a series of physical tests to see if the problem can be isolated to a small component, rather than the drive itself. Change the USB cable with a different one. If the drive is bus-powered, use the USB power sharing cable. For normal drives, try using a different external power supply from a different LaCie (if possible.) Move the drive to a different computer. Windows error - USB Device Not Recognized Images and video have poor quality when played on a DVD player Find a product in System Profiler 10.3 and newer Find a device in OS 9, 10.0 - 10.2 Burn a disc from Finder All programs can burn except Toast Unable to play home-made DVD movies with Apple DVD Player On OS 10.3, Toast can burn discs, but other applications can not. Identify a bad power supply Windows error: Code 10 View All \| Knowledge Base Home Using Online Troubleshooting: We’re sorry you’re having difficulty with your product. To save time, please try our interactive Troubleshooting before contacting LaCie Technical Support. Choose the scenario that best describes your problem. Work through the steps that the system presents. After each step, select the answer that best fits your results. If Troubleshooting does not solve your problem, all steps will be forwarded to a Technical Support technician. If your problem is not listed here, please select “Contact LaCie” to be put in touch with Technical Support. What is the situation you are facing? Mac OS X I am having difficulty with LightScribe. The drive is unable to burn discs. The drive is unable to read discs. Toast can burn discs, but other programs can not. The Apple DVD player program will not play home movies. Windows XP / 2000 I am having difficulty with LightScribe. The drive is unable to burn discs. The drive is unable to read discs. Windows 7 / Vista I am having difficulty with LightScribe. The drive is unable to burn discs. The drive is unable to read discs. Please Log In So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.