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LaCie blue eye 2

Accurate LCD and CRT color rendering

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Troubleshooting

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Documents

Downloads Datasheet [pdf · 299 KB]
Downloads User Manual [pdf · 1.13 MB]

Downloads

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Frequently Asked Questions

PC

How do I contact LaCie for technical support?
May I make modifications to my LaCie product?
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
The fonts on your website are too small to read.
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MAC

How do I contact LaCie for technical support?
May I make modifications to my LaCie product?
I am having trouble registering, shopping or creating an account on-line at the LaCie website.
The fonts on your website are too small to read.
View all related FAQs

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Knowledge Base Articles

Browse or search our Knowledge base for in-depth technical support for your product

Display physical troubleshooting
Create and save a desktop screen shot
Rotate Display - Macintosh
Rotate Display - Windows
Change screen resolution on all operating systems
Identify a variety of PCI slots
Hardware calibrator and software compatibility
Windows error - USB Device Not Recognized
Identify a bad power supply
Windows error: Code 10

View All | Knowledge Base Home

Using Online Troubleshooting:

We’re sorry you’re having difficulty with your product. To save time, please try our interactive Troubleshooting before contacting LaCie Technical Support.

Choose the scenario that best describes your problem.
Work through the steps that the system presents.
After each step, select the answer that best fits your results.

If Troubleshooting does not solve your problem, all steps will be forwarded to a Technical Support technician.

If your problem is not listed here, please select “Contact LaCie” to be put in touch with Technical Support.

What is the situation you are facing?

We're sorry, but there are no online troubleshooting guides for this product. However, you can search our Knowledge Base, FAQ or contact Technical Support.

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So that we may better assist you with your problem, please log into the LaCie Web site. Creating an account and logging in is simple, and helps you get personalized support.